WEBSITE: https://chronopay.com/
PHONE: +7 495 780 30 60
ADDRESS: 119435, Russia, Moscow, Bolshoi Savvinsky pereulok, 12 building 18 Coordinates for maps: 121357 55.732554, 37.564546
EMAIL: [email protected]
About company:
Chronopay is an international company specializing in online payment processing. It has been operating since 2003. It provides solutions for accepting payments made using cards, EPS (WebMoney, Qiwi, Yandex.Money) and Internet banking services. Chronopay has also implemented specialized extensions for integration with popular CRMs. The gateway is connected to the site after the application is approved. To ensure the security of ongoing transactions, the platform uses a system consisting of more than 250 filters.
We used the ChronoPay service for several months, but then we had to stop cooperating with it. The reason is simple – disgusting quality of service. You should not count on the help of support, managers are in no hurry to support customers. I don’t like this arrangement at all. I had to change this payment service to another.
Definitely good service. By the way, it is a processing company for Tinkoff. Our experience with ChronoPay for May 2018 is almost 5 months – so far we think we are with this company for a long time. The entire standard acquiring complex works perfectly – payments come from all bank cards, electronic wallets, money does not hang anywhere and is not lost. A positive impression was formed from the very beginning, because we were able to start work by providing a minimum of documents (only a questionnaire and 2 contracts), and after 3 days the service was already connected. In the personal account, we receive an analytical summary in real time (geodata, conversion calculation, information on transactions, etc.) and we can track all the financial activity of users. Transactions are carried out quickly. As a minus, I will call slow technical support – unfortunately, the manager is in no hurry to respond to requests.
! The company owes money to its customers. Among the victims there are also large companies, such as the Zenith Fan Club, Wildberries, Gulfstream, etc. Since the summer of 2015, no one can return their money! I can’t get my money out of ChronoPay either. There were 65 thousand rubles in my account! In response to numerous appeals, they shower me with letters of guarantee. It doesn’t go any further. But there is enough PR on the Internet about ChronoPay! That’s where the money of affected customers goes! Fraudulent payment system and nothing more! I suggest that all victims not be silent, but write about their problem so that others know and do not fall for the hook!